Terms of Service

1. Agreement to Terms

By accessing and using this website and service ("Service"), you accept and agree to be bound by the terms and provision of this agreement ("Terms of Service"). AksaraExcel ("Company," "we," "us," or "our") provides this Service to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on our Service for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modifying or copying the materials
Using the materials for any commercial purpose or for any public display
Attempting to decompile or reverse engineer any software contained on the Service
Removing any copyright or other proprietary notations from the materials
Transferring the materials to another person or "mirroring" the materials on any other server
Violating any applicable laws or regulations
Accessing or searching our Service by any means other than our publicly supported interfaces

3. Disclaimer

The materials on our Service are provided on an \'as is\' basis. AksaraExcel makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, AksaraExcel does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall AksaraExcel or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on our Service, even if AksaraExcel or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on our Service could include technical, typographical, or photographic errors. AksaraExcel does not warrant that any of the materials on our Service are accurate, complete, or current. AksaraExcel may make changes to the materials contained on its Service at any time without notice. However, AksaraExcel does not make any commitment to update the materials.

6. Links

AksaraExcel has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by AksaraExcel of the site. Use of any such linked website is at the user\'s own risk.

7. Modifications

AksaraExcel may revise these Terms of Service for its Service at any time without notice. By using this Service, you are agreeing to be bound by the then current version of these Terms of Service. If the parties do not agree to abide by the above, they should not use the service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Indonesia, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

9. User Accounts

If you create an account on our Service:

You are responsible for maintaining the confidentiality of your account and password
You agree to accept responsibility for all activities that occur under your account
You agree to provide accurate, current, and complete information during registration
You must not use another person\'s account without permission
We reserve the right to disable accounts that violate these terms

10. User-Generated Content

By posting, uploading, or submitting content to our Service, you grant AksaraExcel a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute such content. You represent and warrant that:

You own or have the necessary rights to the content you submit
Your content does not violate any third-party rights
Your content is legal and does not violate any laws or these Terms
Your content is not obscene, defamatory, or otherwise inappropriate

11. Educational Content Disclaimer

The educational content and courses provided on our Service are for informational purposes only. AksaraExcel is not liable for any consequences arising from the use of this content. We do not guarantee any specific results or outcomes. Users are responsible for verifying information and making their own informed decisions.

12. Prohibited Conduct

You agree not to use our Service to:

Violate any law or regulation
Infringe on intellectual property rights
Harass, threaten, defame, or abuse others
Post spam, malware, or viruses
Attempt to gain unauthorized access to systems or accounts
Collect personal information about others without consent
Impersonate another person or entity
Engage in any form of fraud or deception

13. Payment & Refund Policy

Paid Courses: Payments are processed securely through Midtrans. By completing a purchase, you authorize us to charge your payment method.

Refund Policy: Refund eligibility depends on when the refund is requested:

Refunds requested within 7 days of purchase may be eligible
Refunds are not available after 7 days or if course material has been extensively viewed
Refund requests must be made through our contact form or email

14. Subscription Cancellation

If you have an active subscription, you may cancel at any time through your account dashboard. Cancellation takes effect at the end of your current billing period. Outstanding charges must be paid before cancellation can be processed.

15. Intellectual Property Rights

All content on our Service, including text, graphics, logos, images, and software, is the property of AksaraExcel or its partners and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or transmit any content without prior written permission.

16. Termination

We reserve the right to suspend or terminate your account and access to our Service at any time, for any reason, without notice, including if you violate these Terms of Service or engage in prohibited conduct.

17. Limitation of Liability

In no case shall AksaraExcel, its directors, officers, or employees be held liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if advised of the possibility of such damages.

18. Indemnification

You agree to indemnify and hold harmless AksaraExcel and its officers, directors, employees, and agents from any claims, damages, or losses arising from your use of the Service or violation of these Terms of Service.

19. Contact Us

If you have any questions about these Terms of Service, please contact us at the information below.